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Hospitality Receptionist

1 week ago

Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC Full time
Role Overview

This role is ideal for someone who is passionate about delivering exceptional customer experiences. As a Hotel Receptionist, you will be responsible for ensuring that every guest has a memorable stay with us. You will be the first point of contact for our guests and will need to possess excellent communication skills to handle any queries or issues they may have.

Key Responsibilities:
  1. Manage guest arrivals and departures, processing payments and handling reservations and cancellations.
  2. Provide information to guests on hotel facilities, services, and local attractions.
  3. Identify and build relationships with corporate clients, driving business growth and loyalty.
  4. Collaborate with other departments to deliver seamless service to our guests.
  5. Maintain accurate records and reports, ensuring data integrity and quality.
Essential Skills:
  • Customer-focused attitude.
  • Excellent verbal and written communication skills.
  • Attention to detail and organizational skills.
  • Ability to work in a fast-paced environment.
  • Teamwork and collaboration.