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Enterprise IT Support and Services Professional

2 weeks ago

Dubai, Dubai, United Arab Emirates Ultimate HR Solutions Full time

Job Overview:

Ultimate HR Solutions is seeking a highly skilled IT professional to fill the position of Enterprise IT Support and Services Professional.

Job Description:

  • Provide expert-level technical support for enterprise IT infrastructure and applications.
  • Collaborate with cross-functional teams to resolve technical issues and implement best practices.

Responsibilities:

  • Respond to and resolve technical incidents in a timely manner.
  • Implement new IT projects and initiatives.

Qualifications:

  • Bachelor's degree in Computer Science or related field.
  • 5-15 years of experience in IT, preferably in enterprise IT support and services.
  • Strong understanding of IT service management principles.