Windows System Administrator

1 week ago


Dubai, Dubai, United Arab Emirates Insight Global Full time

Job Summary

Insight Global is seeking a highly skilled Windows System Administrator to join our team. As a key member of our IT infrastructure team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our Windows-based systems.

Key Responsibilities

  • System Administration: Install, configure, and maintain Windows servers and workstations, ensuring optimal performance and security.
  • Technical Support: Provide level 2 support to clients, troubleshooting and resolving technical issues related to Windows systems, hardware, and software.
  • Hardware Refresh: Assist in the planning and execution of hardware refresh projects, ensuring minimal downtime and disruption to our clients.
  • Network and Hardware Troubleshooting: Identify and resolve issues related to network and hardware components, ensuring prompt resolution and minimal impact on our clients.
  • Microsoft Experience: Leverage your expertise in Microsoft products, specifically 0365, to provide exceptional support and ensure seamless integration with our clients' systems.
  • Collaboration and Communication: Work closely with our team to ensure effective communication and collaboration, providing regular updates and status reports to our clients.

Requirements

  • 3-5 years of experience working in a level 2 Windows Systems Administrator role
  • Previous experience providing quality level customer service to end users
  • Microsoft experience (specifically 0365)
  • Hyper-V & VMware experience
  • Hardware refresh experience
  • Basic network and hardware troubleshooting experience


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