Customer Service Expert

2 weeks ago


Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC Full time

Job Role Summary:

The Service Attendant plays a vital role in ensuring the smooth operation of our restaurant by providing exceptional customer service and maintaining the highest standards of quality and cleanliness. This is an excellent opportunity for individuals who are passionate about delivering outstanding service and working as part of a dynamic team.

Key Responsibilities:

  • Welcome and interact with guests in a courteous and friendly manner, ensuring their needs are met and exceeded.
  • Take, prepare, and serve guest orders accurately, promoting and upselling products to maximize sales and meet outlet targets.
  • Liaise with the kitchen and bar team to ensure timely service, adhering to health and safety regulations and maintaining high standards of product knowledge.
  • Clean and maintain the restaurant area, ensuring a clean and safe environment for guests and colleagues.
  • Maintain accurate stock levels, handle point-of-sale transactions, and maintain the overall cleanliness of the outlet.
  • Ensure that company health and safety policies are followed and train new team members in these policies.

Requirements:

Education and Experience:

  • Previous experience in the hotel/F&B industry, ideally as a Service Attendant in a 3-star or above category hotel, is highly desirable.
  • Fluent English is essential, and additional languages are an advantage.

Skills and Competencies:

  • Courteous and friendly communication skills
  • Passion for delivering exceptional customer service
  • Strong teamwork and collaboration skills
  • Integrity and honesty in all aspects of work
  • Ability to work independently and as part of a team
  • Flexibility and adaptability in a fast-paced environment
  • Excellent communication and problem-solving skills

Benefits:

Premier Inn Hotels LLC offers a competitive benefits package, including a range of rewards, recognition, and opportunities for growth and development. Our company culture values teamwork, customer satisfaction, and continuous improvement, making us an excellent choice for individuals who are passionate about delivering exceptional service and working in a dynamic environment.



  • Dubai, Dubai, United Arab Emirates Energy Jobline Full time

    Key Responsibilities:Deliver exceptional service quality across the entire business.Enter detailed data accurately in line with pre-defined processes.Manage incoming emails and calls from internal colleagues and partners effectively.Escalate issues through customer and partner engagement.Ensure database management is up to date.


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Job Summary:To deliver exceptional customer service and support by responding to customer inquiries, resolving issues, and providing accurate information in a timely manner. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.Key Responsibilities:Respond to customer inquiries and...


  • Dubai, Dubai, United Arab Emirates PWG Group UAE Full time

    PWG Group UAE is a leading visa services company with over 9 years of experience in the market. We have issued over 4000 visas to Europe and other countries, with offices in Dubai and Abu Dhabi.We are currently hiring sales agents for our office in Dubai.Our existing agents can earn up to 20,000 AED per month.Job Description:As a Sales and Service Expert,...


  • Dubai, Dubai, United Arab Emirates ORACLe Full time

    Customer Success Manager - Construction Engineering ExpertAs a Customer Success Manager - Construction Engineering Expert at Oracle, you will be responsible for developing long-term partnerships with customers to ensure their success. Your primary goal will be to help customers realize the full value of their investment in Oracle's products and services,...


  • Dubai, Dubai, United Arab Emirates Insight Global Full time

    As a Research Administrator, you will be part of our customer service team, supporting our customers in their queries regarding our online shop for babysupplies. Your main tasks will include answering questions about payment options, delivery, and returns, as well as providing information on product availability and customer area management.Our ideal...

  • Mixology Expert

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    Job SummaryWe are seeking a skilled Mixology Expert to join our team at Four Seasons Hotels and Resorts. As a Mixology Expert, you will be responsible for preparing and serving a selection of wines, spirits, and mixed drinks from our menu while ensuring proper pouring, mixing, and blending according to established recipes and Four Seasons standards.Key...

  • Spa Attendant

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Accor Full time

    Job Summary: We are seeking a highly skilled Spa Attendant to join our team at Accor. As a key member of our spa team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Customer Service: Consistently offer professional, friendly, and engaging service to our guests,...


  • Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    About The RoleAs a Beverage & Food Support Expert, you will be responsible for delivering exceptional service to our guests. This includes setting tables, communicating with the kitchen, interacting and serving guests, and maintaining a clean and organized work environment.About YouFluency in English is a mustProven experience working with food and beverages...


  • Dubai, Dubai, United Arab Emirates ACCOR Full time

    Role SummaryAs a Hospitality Service Expert at 25hours Hotel One Central, you will play a vital role in creating unforgettable dining experiences for our guests. We are seeking a skilled and enthusiastic individual to join our team as a Dining Experience Associate.Key ResponsibilitiesProvide exceptional service to guests, ensuring their needs are met and...


  • Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at IIQAFGROUP. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesProvide timely and effective responses to customer inquiries.Communicate with customers through...

  • Hospitality Expert

    2 weeks ago


    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Job Summary:We are seeking a highly skilled and experienced Hospitality Expert to join our team at AccorHotel. As a key member of our restaurant operations, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our food and beverage services.Key Responsibilities:Develop and maintain a thorough knowledge...


  • Dubai, Dubai, United Arab Emirates Star Services LLC Full time

    Job Title: Customer Service AgentAt Star Services LLC, we are seeking a highly skilled and motivated Customer Service Agent to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Provide timely and effective support to...


  • Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time

    Job SummaryMajid Al Futtaim is seeking a highly skilled and customer-focused C customer service representative to join our team. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesProvide exceptional customer service and support to our customers,...


  • Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

    Customer Service ExecutiveAt IIQAFGROUP, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Executive. This role is a vital part of our institution, ensuring that our clients have a positive and seamless experience with our services.Key Responsibilities:First Point of Contact: Serve as the primary point of...


  • Dubai, Dubai, United Arab Emirates Parisima Talent Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Parisima Talent. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Efficiently handle customer calls, providing necessary information and guidance to resolve issues.Log...


  • Dubai, Dubai, United Arab Emirates H-E-B Full time

    Customer Service RepresentativeAt H-E-B, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service, assisting customers with their purchases, and maintaining a clean and safe store environment.Key Responsibilities:Assist customers with their...


  • Dubai, Dubai, United Arab Emirates Caliberly Full time

    Customer Service RepresentativeWe are seeking a proactive and customer-focused individual to excel in our dynamic banking and fintech industry. This role is ideal for freshers or candidates with up to 1 year of experience who are eager to start their career in customer service.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...


  • Dubai, Dubai, United Arab Emirates Sharaf DG LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sharaf DG LLC. As a key member of our customer service team, you will be responsible for providing exceptional customer service, promoting and selling Etisalat plans, and identifying opportunities to enhance revenue through upselling and cross-selling of products...


  • Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time

    Key Responsibilities:Maintain up-to-date knowledge of the AMBU operating assets, including shopping centre services, amenities, facilities, stores, locations, mall layout, and promotional activities, to ensure smooth day-to-day functioning of the Customer Service Information Desk.Ensure the smooth operation of the Customer Service Information Desk under the...


  • Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

    Key ResponsibilitiesWe are seeking a highly motivated and talented individual to fill the role of Customer Service Representative. As a Customer Service Representative, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for handling incoming and outgoing calls, addressing customer...