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Patient Care Services Manager
2 months ago
Job Summary:
We are seeking a skilled Patient Care Coordinator to join our team at SimplyApply. As a key member of our healthcare operations team, you will play a vital role in ensuring the highest level of patient care and satisfaction.
Key Responsibilities:
- Leadership and Collaboration: Conduct regular staff meetings to motivate and guide the care team, promoting a culture of excellence and teamwork.
- Care Coordination: Monitor the delivery of care through patient rounds, documentation, and effective communication to ensure seamless transfer and discharge plans.
- Staff Development: Foster a high level of patient care by providing training and support to staff members, promoting a culture of continuous learning and improvement.
- Patient Education: Educate patients and their families on care plans, treatments, procedures, medications, and ongoing care requirements, ensuring they are empowered to take an active role in their healthcare.
- Operational Management: Create and maintain staff work schedules, ensuring efficient use of resources and minimizing downtime.
- Interdisciplinary Collaboration: Develop and maintain interdisciplinary management tools by participating in meetings, coordinating information, and care requirements, promoting a cohesive and effective care team.
- Quality Improvement: Evaluate the outcomes of care with the interdisciplinary team, measuring the effectiveness of interventions and implementing improvements to enhance patient care.
- Compliance and Risk Management: Ensure compliance with hospital and legal requirements by promoting nursing practices that adhere to organizational rules and regulations, protecting patients, staff, and the organization from potential risks.
- Confidentiality and Patient Rights: Respect patients' rights by maintaining confidentiality and upholding the highest standards of patient care.
- Quality Service: Maintain a high level of quality service by establishing and enforcing organizational standards, ensuring a positive experience for patients and their families.
- Database Management: Maintain accurate and up-to-date patient care databases, ensuring timely entry of new information and effective use of data to inform care decisions.
