Healthcare Frontline Team Member

6 days ago


Dubai, Dubai, United Arab Emirates Windsor Medical Center Full time
About Us
At Windsor Medical Center, we strive to deliver comprehensive and integrative healthcare services that cater to the unique needs of our community. Our mission is to create a supportive environment that fosters healing and well-being for both our patients and staff. As part of our team, you will have the opportunity to make a meaningful difference in the lives of others.

We are seeking an experienced Receptionist to manage our front desk and perform various administrative tasks. As the first point of contact for our clinic, you will play a crucial role in ensuring a positive experience for our patients and visitors.

The successful candidate will be responsible for greeting patients and visitors, managing appointment schedules, and coordinating with medical staff to ensure efficient clinic operations. Key responsibilities include:
  • Greeting and welcoming patients and visitors with a friendly demeanor.
  • Managing the check-in and check-out process for patients, including verifying and updating personal and insurance information.
  • Scheduling and confirming appointments, optimizing clinic resource utilization.
  • Answering and directing phone calls, responding to inquiries, and providing information as needed.
  • Maintaining accurate patient records while ensuring confidentiality and security of information.
  • Supporting administrative tasks like data entry, filing, and correspondence management.
  • Collaborating with medical staff and other departments to facilitate smooth clinic operations.
  • Processing billing and payments, including managing insurance claims.

Requirements
To be successful in this role, you should have 1-2 years of experience as a Receptionist or in a similar role, preferably in a healthcare setting. A high school diploma or equivalent is required, along with proficiency in Microsoft Office Suite and familiarity with EHR systems. Excellent communication skills, strong organizational abilities, and a professional appearance are essential.

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