Appointment Management Specialist
1 month ago
We are seeking a dedicated Appointment Management Specialist to join our team at American Hospital Dubai. This role is crucial in ensuring smooth communication and coordination of patient appointments.
Key Responsibilities- Manage and respond to all incoming inquiries through various communication channels.
- Ensure prompt replies to all requests, ideally within the same day.
- Collaborate with the Revenue Cycle Management Department to streamline processes.
- Verify existing patient appointments to prevent double bookings.
- Organize and facilitate patient bookings efficiently.
- Communicate all necessary details regarding appointment confirmations, preparations, and durations to patients.
- Maintain an organized tracking system for all scheduled appointments.
- Deliver exceptional customer service to all patients.
- Prepare daily reports on no-shows and cancellations for management review.
- Compile and present weekly reports to senior management.
- Follow up on patient reports and ensure timely delivery once finalized.
- Coordinate with satellite clinics for both urgent and routine appointment scheduling.
- High School National Diploma
This position offers an opportunity to contribute to the patient experience and enhance operational efficiency within our esteemed healthcare facility.
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Appointment Management Specialist
1 month ago
Dubai, Dubai, United Arab Emirates American Hospital Dubai mea Full timeJob OverviewWe are seeking a dedicated Appointment Management Specialist to join our team at American Hospital Dubai. This role is crucial in ensuring a seamless experience for our patients through effective appointment coordination.Key ResponsibilitiesManage and respond to all incoming inquiries through various communication channels.Provide prompt replies...
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Patient Appointment Specialist
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