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Medical Office Coordinator
2 months ago
New Hope Medical Center is seeking a highly skilled and organized Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for managing front desk operations and ensuring a positive experience for our patients.
Key Responsibilities:
- Greet and attend to patients in person and over the phone
- Answer all phone calls in a professional and courteous manner
- Assist patients with completing necessary forms and documentation
- Maintain a clean and calm reception area
- Schedule appointments and ensure timely arrivals
- Notify healthcare providers of patient arrivals
- Maintain confidentiality of all patient information
- Provide exceptional customer service
Requirements:
- 2+ years of experience in a healthcare setting
- Excellent communication and organizational skills
- Ability to maintain confidentiality and handle sensitive information