Training Operations Manager
7 days ago
About This Role
The BLUE OCEAN CORPORATION is a leader in corporate training solutions. We are looking for an experienced Operations Coordinator to join our team and contribute to the success of our clients.
Your Key Responsibilities
- Developing proposals in both Arabic and English for various clients.
- Collaborating with clients' Points of Contact (POCs) to confirm participant lists, training locations, and any gate pass requirements.
- Scheduling and coordinating training sessions, ensuring trainer availability.
- Following up with trainers for timely preparation and submission of training materials.
- Managing corporate training batches in the CRM, including participant enrollment.
- Coordinating with printing services for training materials and certificates.
- Supporting trainers with setup and presentation requirements during onsite training.
- Ensuring attendance, collecting feedback, and encouraging Google reviews during training sessions.
- Requesting appreciation letters from clients.
- Compiling post-training feedback and generating reports.
- Maintaining the Corporate Training File with complete and accurate records.
- Securing training approvals from the CEO through the Head of Operations.
Requirements
- Bachelor's degree in Business Administration, Education, or a related field.
- Proven experience in operations coordination or a similar role.
- Strong communication skills in both Arabic and English.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent organizational and multitasking abilities.
- Ability to work collaboratively with trainers, clients, and internal teams.
- Strong attention to detail and problem-solving skills.
- Experience in handling logistical arrangements.
What We Offer
- Employment Visa
- Annual Air Ticket (to the home country)
- Medical Insurance
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