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Global Operations Coordinator

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Blue Ocean Management Training Full time

Job Overview:

Blue Ocean Management Training is a world leader in driving continuous growth and transformation across various industries. Our commitment to quality, innovation, and client satisfaction has propelled us to the forefront of the Consulting, Training, and Conferences landscapes.

We take pride in our global footprint and the transformative impact we have had on industries. With over 25+ years of excellence in accelerating careers and transforming organizations, we are a trusted partner for B2B and B2C clients.

Responsibilities:
  • Prepare professional proposals in Arabic and English.
  • Serve as the primary liaison with clients' Point of Contact (POC) to confirm participant lists, training location, and gate pass requirements.
  • Schedule and coordinate training sessions, ensuring trainer availability.
  • Follow up with trainers for timely preparation and submission of training materials.
  • Create and manage corporate training batches in the CRM, including participant enrollment.
  • Coordinate with printing services for training materials and certificates.
  • Assist trainers with setup and presentation requirements during on-site training.
  • Monitor attendance, collect feedback, and encourage Google reviews during training sessions.
  • Request and follow up with clients for appreciation letters.
  • Collect and compile post-training feedback and generate reports.
  • Maintain and update the Corporate Training File with complete and accurate records.
  • Obtain training approvals from the CEO through the Head of Operations.