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Dining Service Associate

2 months ago


Dubai, Dubai, United Arab Emirates JUMEIRAH Full time

About the Opportunity:

An exciting opportunity has arisen for a Dining Service Associate - Private Dining at Jumeirah Al Naseem. The main duties and responsibilities of this role are:

  • Guest Service: Greet guests with a warm welcome and smile, escorting them to their tables.
  • Food and Beverage Service: Cater to their requirements by taking food and beverage orders, serving food and beverages to customers, and attending to customers' needs.
  • Order Management: Communicate orders to the kitchen effectively, memorize the menu, and offer recommendations to upsell appetizers, desserts, drinks, etc., in line with Jumeirah standard operating procedure.
  • Menu Knowledge: Answer inquiries about food and beverage items on the menu.
  • Food Preparation: Assist guests by explaining how various menu items are prepared and describing ingredients and cooking methods, where applicable.
  • Allergy Awareness: Be aware of allergy information on menu items and inform guests where needed or inquired.
  • Daily Specials: Inform guests of daily specials or special items/promotions not listed on the menu.
  • Age Verification: Check customer identification to ensure they meet alcohol legal age requirements or requirements as per local law.
  • Food and Wine Suggestions: Offer food and wine suggestions, take food and beverage orders accurately, including any special requests, and inform the Kitchen as per the request.
  • Team Collaboration: Work with bartenders to fill beverage orders and work with kitchen staff to process and expedite food orders.
  • Food Delivery: Deliver and serve food at tables, using established food handling and serving techniques as per Jumeirah standard.

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Experience: One year of experience in the same position in a restaurant sector: within a 5-star hotel, luxury restaurant, or upscale bar setting.
  • Language Skills: Fluent in English and an additional international language is a plus.
  • Technical Skills: Knowledge of Food and Beverage applications: Micros and Sevenrooms.
  • Passion for Excellence: Passion for delivering exceptional dining experiences.