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Cluster Food Leader
2 weeks ago
We are seeking a dedicated and innovative leader to spearhead the Food & Beverage department of our cluster hotels. As Cluster Food Leader, you will be responsible for developing and executing a comprehensive Food & Beverage strategy that aligns with the hotel's overall vision and business objectives.
Responsibilities- Lead the development of a strategic plan for the Food & Beverage department, focusing on revenue growth, guest satisfaction, and operational efficiency.
- Analyze market trends, competitor activities, and guest preferences to identify opportunities for innovation and expansion.
- Collaborate with the General Manager to establish performance objectives and KPIs for the department, ensuring seamless daily operations across the cluster Food & Beverage outlets.
- Maintain the highest standards of food quality, presentation, and service, adhering to Accor brand standards.
- Oversee inventory management, procurement, and cost control to maximize profitability while minimizing waste.
- Implement and regularly review standard operating procedures (SOPs) to enhance efficiency and compliance with health, safety, and hygiene regulations.
- Regularly review guest feedback through surveys, reviews, and direct interactions to identify areas for improvement.
- Cultivate strong relationships with the culinary team to design innovative menus and curate memorable dining experiences.
- Prepare and manage the Food & Beverage department's budget, ensuring alignment with financial goals.
- Develop strategies to drive revenue growth through promotional activities, special events, and partnerships.