Culinary Experience Manager
5 days ago
About the Role:
As a Culinary Ambassador, you will be responsible for ensuring exceptional culinary experiences in our highly empowered environment.
Your Key Responsibilities:
- Guest Delight: Deliver flawless culinary experiences that delight our guests and make them happy fans of our restaurants.
- Prevent Complaints: Pro-actively communicate with fellow Ambassadors to prevent complaints and ensure adequate service recovery where needed.
- Put Customer First: Prioritize customer satisfaction and put their interests at heart.
- Drive Results: Take ownership of your tasks and drive results to achieve our business objectives.
- Learning and Resilience: Demonstrate a willingness to learn and develop new skills, and show resilience in the face of challenges.
What You Need to Succeed:
- Genuine Service Personality: Possess a genuine service personality with high emotional intelligence.
- Education and Experience: Hold a minimum of a high school diploma in Catering or a related field, with a college degree preferred. You should also have minimum 1-2 years' experience in a similar position in a 5-star hospitality company.
- Food Safety and Hygiene: Have good knowledge of local food hygiene and HACCP guidelines.
- Operational Tasks: Conduct all operational tasks in F&B Production in line with required service standards and procedures.
- Extra Mile: Be willing to go the extra mile to deliver exceptional results.
About Us:
We are Emaar Properties (P.J.S.C.), a leading real estate development company in the Middle East. We pride ourselves on delivering exceptional customer experiences through our luxury hotels, resorts, and residential communities.
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