Client Relationship Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Coinroutes Full time
About the Role:

This is an exciting opportunity to join our dynamic team in Dubai, UAE. We're seeking an exceptional individual with a finance background who can enhance our client relationships while providing technical support in a fast-paced environment.

Responsibilities:
  1. Client Interaction & Relationship Management:
    • Develop and maintain strong relationships with clients, responding to their needs and expectations.
    • Provide personalized support and guidance to clients, ensuring they have a seamless experience with our products and services.
    • Communicate effectively with internal teams to ensure timely resolution of client issues.
  2. Technical Support & Troubleshooting:
    • Analyze and resolve technical issues related to our products and services.
    • Collaborate with cross-functional teams to identify and implement process improvements.
    • Stay up-to-date with industry trends and developments to provide expert advice to clients.
  3. Product Knowledge & Client Education:
    • Deliver product training and educational sessions to clients, enhancing their understanding of our solutions.
    • Provide strategic guidance to clients on how to leverage our products and services.
    • Assist with quality-assurance testing, ensuring our products meet the highest standards.


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