Senior Client Relationship Manager
4 days ago
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Vacancy
1 Vacancy
Job DescriptionWe are looking for a highly motivated and experienced Senior Client Relationship Manager to nurture and grow client relationships. The ideal candidate will be responsible for ensuring client satisfaction, driving business growth, and maintaining long-term partnerships.
Responsibilities:- Develop and maintain strong relationships with key clients to understand their needs and business objectives.
- Serve as the primary point of contact for high-value clients, addressing concerns and ensuring their satisfaction.
- Identify opportunities for upselling and cross-selling services to maximize revenue.
- Collaborate with internal teams to ensure seamless service delivery and client success.
- Analyze client data and feedback to enhance service offerings and improve customer experience.
- Negotiate contracts and agreements to maintain a mutually beneficial relationship.
- Monitor industry trends and competitor activities to identify business opportunities.
- Prepare reports and present client performance insights to management.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in client relationship management, preferably in a senior role.
- Strong communication, negotiation, and interpersonal skills.
- Ability to analyze client needs and propose tailored solutions.
- Experience with CRM software and data analysis.
- Strong problem-solving skills and the ability to manage multiple clients effectively.
- A proactive and results-driven approach to client satisfaction.
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