Client Relationship Manager
2 weeks ago
About API Global's Sales Progression Team
We are seeking a skilled Sales Progression Specialist to join our Sales Progression team, where you will play a key role in managing client relationships through the full property purchase process.
Key Responsibilities:
- Client Relationship Management: Manage client relationships through the full property purchase process, ensuring excellent communication and support throughout.
- Mortgage Management: Liaise with mortgage brokers, banks, and financial institutions to ensure clients have mortgage approved and in place before the completion date.
- Final Payment Coordination: Coordinate with clients to arrange and confirm all final payments, including deposits and other necessary funds.
- Client Support: Act as the central point of contact for clients, answering any questions or concerns they may have.
- Team Collaboration: Collaborate with internal teams (sales, legal, finance) to track the progress of each completion.
- Completion Monitoring: Monitor key dates and timelines to ensure the property completes on schedule.
- Customer Service: Provide outstanding customer service, ensuring that the client feels supported and informed throughout the process.
- Portfolio Management: Manage a portfolio of clients simultaneously, ensuring that each transaction is handled efficiently and professionally.
Requirements:
- Industry Experience: Experience in the property industry, ideally with a solid understanding of conveyancing.
- Communication Skills: Excellent communication skills both written and verbal.
Additional Information: Only applicants who are Dubai-based will be accepted.
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