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Senior Spare Parts Sales Executive

2 months ago

Dubai, Dubai, United Arab Emirates DESERT FACE TRADING LLC Full time
Job Description

**Job Title:** Automobile Spare Parts Sales Manager

**Company:** Desert Face Trading LLC

**Job Summary:** We are seeking an experienced Automobile Spare Parts Sales Manager to join our team. The successful candidate will be responsible for leading our spare parts sales department and driving business growth.

Key Responsibilities:

  • Forecasting and Goal Setting: Develop and implement sales forecasts and goals for the department, ensuring alignment with company objectives.
  • Team Management: Hire, train, motivate, and monitor the performance of all parts department staff, fostering a culture of excellence and customer satisfaction.
  • Budgeting and Inventory Management: Prepare and administer an annual operating budget for the parts department, ensuring optimal inventory levels and minimizing obsolescence.
  • Pricing and Sales Strategy: Establish pricing parameters for each customer category, balancing profit margins with customer loyalty.
  • Inventory Optimization: Ensure that parts inventory turns meet established targets, minimizing stock levels and maximizing turnover.
  • Customer Service: Ensure that all parts are properly tagged, enabling the dealership to recover full credit from the factory.
  • Stock Order Procedures: Supervise stock order procedures, ensuring timely and accurate processing.
  • Special Ordering: Set and enforce a policy on the special ordering of parts, ensuring that stock orders represent at least a specified percentage of all orders.
  • Performance Analysis: Analyze sales, expenses, and inventory monthly to maintain profit goals and identify areas for improvement.
  • Wholesale Parts Program: Develop and administer an aggressive wholesale parts program to produce profit and drive business growth.
  • Internal Customer Service: Ensure that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
  • Collaboration: Work with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
  • Meetings and Communication: Attend managers' meetings, hold weekly department meetings, and analyze departmental operations and storage layout to revise as needed for maximum effectiveness.
  • Technical Assistance: Provide technical assistance to parts department employees, monitoring their payroll records and ensuring compliance with company policies.
  • Shipping and Receiving: Direct shipping and receiving efforts to ensure timely processing and minimize delays.
  • Reporting and Analysis: Monitor daily reports such as DOE, DOC, and sales productivity, developing and utilizing a lost sales tracking report to identify areas for improvement.
  • Sales Promotions: Develop sales promotions, taking advantage of all manufacturers' inventory co-op advertising to drive business growth.
  • Customer Satisfaction: Develop, enforce, and monitor guidelines for working with customers to ensure maximum customer satisfaction, handling customer complaints immediately and according to the dealership's guidelines.
  • Accounting and Collections: Ensure that all dealership purchases are properly accounted for before payment is made, assisting in the collection of past-due accounts.
  • Facilities and Safety: Supervise custodians to ensure that the work area is kept clean, enforcing safety requirements, including forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
  • Regulatory Compliance: Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales.
  • Professional Appearance: Maintain a professional appearance at all times.

Requirements:

  • Fluency in English, Arabic, and French language
  • Well-experience in selling of heavy vehicles spare parts

Ready to join immediately, excellent salary and career growth.