Customer Success Executive

3 days ago


Dubai, Dubai, United Arab Emirates InZone Full time

We are seeking a highly skilled Customer Success Executive to build and maintain strong relationships with our clients, addressing their banking needs effectively.

The ideal candidate will have excellent communication, negotiation, and problem-solving skills, as well as a proven track record of delivering excellent customer service.

About the Role:

  • Customer Relationship Management: Build and maintain strong relationships with clients, addressing their banking needs effectively.
  • Sales & Revenue Generation: Achieve financial targets by promoting loans, credit facilities, investment products, and other banking services.
  • Complaint Resolution: Respond promptly to client complaints, resolving issues efficiently and effectively.
  • Feedback: Collect and act on client feedback, informing product development and service improvement decisions.

Requirements:

  1. Education: Bachelor's degree in banking or finance or sales or related field.
  2. Experience: Minimum of 7+ years of experience working in a similar capacity, whether with a bank or a corporate service advisor.
  3. Skills & Qualifications: Excellent communication, negotiation, and problem-solving skills, proven ability to deliver excellent customer service.
  4. Analytical Mindset: Ability to drive sales and business growth, analytical mindset with proficiency in financial analysis.


  • Dubai, Dubai, United Arab Emirates Bayzat Full time

    Bayzat, renowned as a leading SaaS platform for employee benefits and a key player in the Insurance sector, is revolutionizing HR, Payroll, and comprehensive Insurance solutions, making a world-class employee experience accessible to every company. As a rapidly growing startup in the MENA region, Bayzat stands out with over 300 team members from 35+...


  • Dubai, Dubai, United Arab Emirates Time Express Parcels Full time

    Job DescriptionWe are seeking a highly skilled Sales Support Executive to join our team in Dubai. As a key member of our Commercial department, you will play a vital role in expanding our business through proactive customer engagement and effective sales support.


  • Dubai, Dubai, United Arab Emirates UiPath Full time

    Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...


  • Dubai, Dubai, United Arab Emirates 3600 Kyndryl Middle East L.L.C. Full time

    Job Description">We are looking for a highly skilled Customer Success Manager to join our team. In this role, you will be responsible for ensuring customer satisfaction, identifying new business opportunities, and developing strategic partnerships.">Key Responsibilities">">Develop and execute customer success plans to drive business growth and...


  • Dubai, Dubai, United Arab Emirates leantech Full time

    About the JobAs a Senior Business Partner, you will play a critical role in driving the success of our customers' digital transformation journeys with Leantech. With a focus on building and maintaining strong relationships, you will identify business needs and develop strategies to address them.Working closely with cross-functional teams, you will ensure...


  • Dubai, Dubai, United Arab Emirates Oracle Full time

    Oracle is seeking a seasoned executive to lead our Cloud Solutions effort in the MENA region. As a Cloud Solutions Director, you will be responsible for developing and executing comprehensive strategies to drive market penetration and growth in the Middle East region.About the Ideal Candidate:A strong leader with a proven track record of delivering business...


  • Dubai, Dubai, United Arab Emirates Procore Technologies Full time

    We're looking for an accomplished leader to spearhead our customer success efforts in the Middle East and North Africa (MENA) region. As Customer Success Regional Lead MENA, you'll be responsible for developing and executing customer success strategies that drive business growth and customer satisfaction.About the Role:You will lead a team of customer...


  • Dubai, Dubai, United Arab Emirates Procore Technologies Full time

    In this critical role, you will play a key part in shaping the future of our customer success strategy in the MENA region. As MENA Customer Success Strategy Manager, you'll be responsible for driving the development and implementation of customer success initiatives that align with our company's overall goals and objectives.About the Role:You will work...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    Role description A Customer Success Manager will take the customer facing role and is responsible for customer success through the leadership and effective orchestration of a large virtual team management of program deliveries and strong senior customer relationships. The prevailing business priority is the customers successful adoption and productive use...


  • Dubai, Dubai, United Arab Emirates Lean Technologies Full time

    At Lean Technologies, we're looking for a Customer Success Strategist to join our team.This pivotal role ensures seamless collaboration within our teams to consistently deliver exceptional outcomes for our customers. You'll act as a crucial partner to our customers, drawing on your expertise in delivery, transformations, and facilitating their progression...


  • Dubai, Dubai, United Arab Emirates Hubstaff Full time

    Customer Success Manager (Commission-Based - Only US Candidates)Are you ready to transform your expertise into a high-impact role with a rapidly growing tech company? CodeSuite is a dynamic tech company based in Dubai, specializing in delivering cutting-edge business solutions, including custom software development, web and mobile application development,...


  • Dubai, Dubai, United Arab Emirates ManpowerGroup Middle East Full time

    Our client is looking for a Customer Success Manager to be based in Dubai, UAE. Customer Success Managers (CSM) are critical in protecting daily and monthly service fees levels and growing revenue for existing customer relationships with individual properties. CSMs achieve this by maintaining strong customer relationships, driving customer loyalty through...


  • Dubai, Dubai, United Arab Emirates Choco Full time

    Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people will be able to solve it....


  • Dubai, Dubai, United Arab Emirates Sana Commerce Full time

    Easygenerator is a Dutch company that empowers organizations to simplify and accelerate their learning development. We provide an award-winning e-learning authoring tool to 50,000+ users in over 150 countries. Enterprises such as Kellogg's, T-Mobile, and Danone use our solution to empower subject-matter experts to unlock and share their knowledge online....


  • Dubai, Dubai, United Arab Emirates Sana Commerce Full time

    Easygenerator is a Dutch company that empowers organizations to simplify and accelerate their learning development. We provide an award-winning e-learning authoring tool to 50,000+ users in over 150 countries. Enterprises such as Kellogg's, T-Mobile, and Danone use our solution to empower subject-matter experts to unlock and share their knowledge online. ...


  • Dubai, Dubai, United Arab Emirates NEST Employment Services LLC Full time

    **Job Summary:**Nest Employment Services LLC is seeking a Customer Success Manager to ensure that our customers receive exceptional support and service throughout their journey with us.**Key Responsibilities:This role involves working closely with customers to understand their needs and provide tailored solutions to meet those needs.Developing and...


  • Dubai, Dubai, United Arab Emirates IFS Full time

    RoledescriptionA Customer SuccessManager will take the customer facing role and is responsible forcustomer success through the leadership and effective orchestrationof a large virtual team management of program deliveries and strongsenior customer relationships. The prevailing business priority isthe customers successful adoption and productive use of...


  • Dubai, Dubai, United Arab Emirates Vortexa Full time

    Customer Success Manager (Commodities)Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the...


  • Dubai, Dubai, United Arab Emirates Optimizely Full time

    Optimizely is focused on unlocking the boundless potential of our clients and employees. We are a category leader in Digital Experience Platform (DXP) and have the pleasure of serving over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit, and Zillow. Optimizely...


  • Dubai, Dubai, United Arab Emirates Vortexa ltd. Full time

    Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole. ...