Telecom Business Leader

6 days ago

Dubai, Dubai, United Arab Emirates Sharaf DG Full time
Job Summary

The Senior Team Leader - Telecom SMB Hunting Business is a high-achieving sales leader responsible for driving revenue growth, developing business strategies, and managing team performance to meet ambitious targets.

This role includes overseeing a team of senior sales executives and sales executives to acquire new Small and Medium Business (SMB) clients in the telecom sector. Key responsibilities include:

  1. Sales & Business Development

Develop and execute strategic sales plans to meet revenue and growth targets.

Identify prospective business opportunities, develop leads, and convert them into long-term customers.

Build strong relationships with key decision-makers in SMB accounts.

Conduct sales presentations, product demonstrations, and negotiations to close deals.

Team Leadership & Performance Management

Set clear objectives and performance targets for team members.

Provide coaching and ongoing performance feedback to maximize sales effectiveness.

Monitor and analyze sales performance, taking corrective action as required.

Market & Industry Analysis

Stay up-to-date with industry trends, competitor activity, and market forces.

Develop strategies to differentiate the company's offerings from competitors.

Provide insights and recommendations to the management team for product/service development.

Process & Operational Efficiency

Follow company policies, pricing models, and sales procedures.

Utilize CRM tools to track sales pipeline, customer interactions, and performance indicators.

Collaborate with internal departments (marketing, product, and customer support) for efficient delivery of services.

Client Relationship Management

Establish good rapport with SMB customers to develop long-term business relationships.

Address customer complaints and provide remedies to ensure customer satisfaction.

Detect opportunities for cross-selling and upselling other telecommunication services.

Vital Skills & Competencies

Strategic leadership and human management skills.

Ability to drive B2B sales in the telecom sector.

Negotiation competence and excellent communication skills.

Ability to plan and execute business development strategies.

Proficiency in CRM tools and selling skills.

High energy, self-motivation, and direction to results.

Education & Experience Background

Bachelor's/Master's degree in Business, Selling, Advertisement, or Marketing.

At least 5 years of experience in telecom sales, with 2 years of supervisory experience.

Desirable prior work experience in SMB sales/hunting business.

Familiarity with telecom products, services, and market trends.

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