Cluster Director of Marketing and Communications
5 days ago
We are seeking a highly experienced and visionary leader to join our team as Cluster Director of Marketing and Communications. As a key member of our hotel's leadership team, you will be responsible for developing and executing integrated marketing and communication strategies that enhance our brand visibility and market presence.
Key Responsibilities:- Develop and implement annual revenue plans, marketing budgets, and forecasts to drive business growth.
- Produce action plans to ensure revenue plan objectives are achieved, and provide advisory support to the Cluster Commercial Director.
- Coordinate business volume growth initiatives, including advertising, sales promotion, personal selling, publicity, community relations, and special sales projects.
- Create and implement special programs to increase profitability through rate optimization, occupancy growth, and local Food & Beverage and Banquet Sales.
- Investigate potential market opportunities by analyzing sales department and front office correspondence files, guest history, and registration card files.
- Recommend advertising strategies by analyzing market effectiveness and consulting with department heads and the advertising agency.
- Review public relations activities to ensure high awareness of the hotel in local and national media.
- Oversee the development of new marketing strategies, conduct market research, and review and update existing standards to ensure competitiveness.
- Prepare, manage, and achieve the department's budget.
- Bachelor's degree in Marketing, Communication, Hospitality Management, or a related field. Master's degree is a plus.
- Minimum of 7-10 years of experience in marketing and communication, with at least 3 years in a leadership role within the hospitality industry.
- Proven track record of successful marketing campaign management and brand development.
- Strong understanding of digital marketing, social media platforms, and data analytics.
- Excellent written and verbal communication skills, with the ability to craft compelling narratives and engage diverse audiences.
- Demonstrated ability to lead and motivate a team, manage multiple projects, and work under tight deadlines.
- Creative thinking and problem-solving skills, with a keen eye for detail and a results-oriented approach.
We are a global hospitality company that values diversity, inclusivity, and employee well-being. We offer a competitive salary, full uniform, impressive room discounts, and comprehensive training programs. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
We are committed to supporting wellbeing in your health, lifestyle, and workplace through our myWellbeing framework. Join us and become part of our ever-growing global family, where you'll have the opportunity to make a difference in a collaborative environment.
We are a proud member of the IHG Hotels & Resorts family, a world-leading hotel group that has pioneered international travel since the 1940s. We are passionate about sharing our international know-how and cultural wisdom in truly impressive surroundings.
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