Housekeeping Coordinator

4 weeks ago

Fujairah, United Arab Emirates Concorde Hotel Fujairah Full time

Brief General Job Description
Receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards

ESSENTIAL JOB FUNCTIONS Duties include but are not limited to):

- To ensure that all bedrooms and public rooms are serviced and cleaned daily.
- Manage the Housekeeping office.
- Receive all incoming calls and respond accordingly.
- Allocate room and task lists to team members.
- Ensure keys are issued in line with security procedures.
- Log and store all lost property after each shift; send lost property to guests in line with procedures.
- Manage guest requests and enquiries immediately.
- Ensure all relevant guest information is communicated to Housekeepers.
- Carry out administrative and IT duties.
- Organize and control extra duties and special tasks.
- Liaise with Reception and Guest Relations to ensure all information is communicated efficiently and promptly.
- Ensure that communication has been clear and consistent to all shifts.
- Control staff dry cleaning and guest laundry in and out of the department.
- Update system regularly to give maximum room return to the hotel’s active inventory.
- Handle emergencies if and when they occur in the department.
- Ensure all team members adhere to Health and Safety Regulations.
- Perform any other duties deemed reasonable by Management.
- at least 1-2 years work experience in hotel industry
- Preferably Female
- must have good English communication and coordination skills
- willing to work in Fujairah
- must be living in UAE and can start immediately

Application Question(s):

- Are you immediate joiner or with notice period?
- Are you willing to relocate and work in Fujairah? Yes/No

**Experience**:

- Hotel: 1 year (required)
- Housekeeping Coordinator: 1 year (required)

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