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Holistic Spa Therapist

3 months ago

Dubai, Dubai, United Arab Emirates Accor Full time
Position Overview

As a Spa Wellness Therapist, you will play a crucial role in delivering exceptional spa experiences to our guests. Your responsibilities will include:

  • Consultation and Assessment: Conduct thorough consultations to identify any contraindications and tailor treatments to individual needs.
  • Therapeutic Treatments: Provide a range of beauty therapy services, including massages and specialized body treatments, ensuring the highest standards of service.
  • Aftercare Guidance: Offer personalized aftercare advice to enhance the well-being of our guests.
  • Retail Sales: Drive retail sales by recommending products that complement the treatments.
  • Hygiene Standards: Maintain treatment rooms and back-of-house areas to the highest cleanliness and hygiene standards.
  • Equipment Maintenance: Ensure all equipment is regularly serviced as part of a preventative maintenance program.
  • Guest Engagement: Conduct spa tours and consultations, providing tailored advice on our facilities and services.
  • Event Support: Assist in spa promotions and events to enhance guest experience.
  • Marketing Collaboration: Support marketing and public relations efforts to promote spa services.
  • Product Knowledge: Maintain comprehensive knowledge of all services and products offered.
  • Sanitation Compliance: Uphold sanitation and sterilization standards as per legal and company policies.
  • Preparation and Restocking: Perform necessary prep work and ensure treatment rooms are clean and stocked.
  • Promotion of Services: Actively promote spa treatments, services, and retail offerings, including programs and discounts.
  • Guest Relations: Address guest inquiries and concerns with professionalism and courtesy.
  • Responsive Service: Provide timely and accurate responses to all guest requests.
  • Independent Work: Demonstrate the ability to work effectively without direct supervision.

This role is essential in creating a welcoming and rejuvenating environment for our guests, ensuring their satisfaction and loyalty to our spa services.