Luxury Car Consultant
7 days ago
AL Nabooda Automobiles LLC is a leading automobile dealership in Dubai. We offer a wide range of Audi vehicles and services to our customers. Our goal is to provide exceptional customer service and sales experiences that exceed our customers' expectations.
Our TeamOur team consists of highly trained and experienced professionals who are passionate about delivering exceptional customer service and sales experiences. We are committed to providing our customers with the best possible experience from the moment they step into our showroom.
The RoleAs a sales consultant with AL Nabooda Automobiles LLC, you will play a critical role in achieving sales targets while delivering exceptional customer service. Your primary responsibilities will include selling Audi vehicles and add-on products, maintaining showroom and displays, developing and maintaining relationships with customers, and participating in sales strategies and operational tasks.
Responsibilities:- Sales Performance: Achieve sales targets by selling the range of Audi vehicles and add-on products through an effective sales process.
- Showroom Management: Maintain the showroom and displays to the required Audi standard, including brochures and vehicle displays.
- Customer Interaction: Develop and maintain relationships with customers, identifying their needs and preferences.
- Product Knowledge: Develop and maintain full product knowledge of all products, accessories prices, and key features of major competitors.
- Sales Strategies: Participate in planning sales campaigns and promotions to maximize sales.
- Vehicle Preparation: Prepare and handover sold vehicles to customers, ensuring they are briefed on the vehicle's operation and controls.
- After Sales Support: Provide after-sales support to customers, ensuring they are aware of facilities and procedures.
- Customer Feedback Action: Action any improvements recommended following customer feedback through the Customer Satisfaction Index.
- Follow-up Process: Maintain regular contact with new and existing customers through an effective follow-up process.
- Customer Data Management: Ensure accurate and comprehensive management of customer information, sales activities, vehicle documentation, and other relevant information.
- Education: Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience: Proven experience in a customer-facing sales role, demonstrating the ability to achieve sales targets.
- Skills: Strong negotiation, planning, and organizational skills, excellent verbal and written communication skills, demonstrated sales skills with a strong customer focus, technical knowledge, and computer literacy.
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