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Job Overview
Veterinary Clinic ReceptionistWe are seeking a skilled administrative support professional to join our team at Fitlife veterinary clinic Abu Dhabi.
The ideal candidate will be responsible for providing exceptional customer service, managing phone and email inquiries, scheduling appointments, and maintaining accurate documentation.
This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.
- Customer Service: Deliver exceptional service to clients and their pets, ensuring a seamless and welcoming experience.
- Phone and Email Management: Answer, screen, and triage incoming phone calls, ensuring accurate information is provided and inquiries are directed appropriately.
- Scheduling and Coordination: Schedule client appointments and coordinate procedures effectively.
- Documentation and Organization: Maintain accurate and up-to-date documentation in the electronic medical record system and ensure the reception area remains organized and clean.
Qualifications:
- Minimum of 2 years of experience as a receptionist or in a similar role.
- Proficiency in using Windows-based computer systems and software, including practice management tools.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.