Housekeeping Attendant

3 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates HILTON HOTELS Full time
Housekeeping Attendant Job Description

We are seeking a highly skilled and experienced Housekeeping Attendant to join our team at Hilton Hotels. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our hotel.

Key Responsibilities:
  • Housekeeping Standards: Ensure that all areas of the hotel meet the highest standards of cleanliness and organization, as outlined by our hotel brand.
  • Team Management: Supervise and train Housekeeping and Laundry Team Members to ensure they meet the required standards of performance and service.
  • Guest Service: Provide exceptional guest service, responding to guest requests and resolving any issues promptly.
  • Room Availability: Work with Floor Housekeeping Supervision to ensure rooms are available for guest check-in and check-out.
  • Department Management: Manage the controls of the Housekeeping department, including employee scheduling, master key release, and inventory management.
  • Guest Preferences: Check guest information in our CRM system and ensure that their preferences and requests are met in a timely manner.
  • Special Requests: Arrange for special requests, such as flowers for special occasions and embroidery for special linen.
  • Lost and Found: Manage the Lost and Found process, including monthly donations and inventory management.
  • Uniforms and Linen: Check and maintain uniforms and linen, sending them for cleaning and repair as needed.
  • Document Control: Coordinate and control all traffic of documents and people within the department, including linen release and guest clothing release.
  • Laundry Management: Manage the Laundry department, including daily linen release, guest clothing release, and monthly closing of expenses.

Requirements: We are looking for a highly organized and detail-oriented individual with excellent communication skills and a passion for delivering exceptional guest service. If you have experience in Housekeeping or a related field, we encourage you to apply.



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