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Customer Relationship Specialist

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

Job Description:

This role requires a highly motivated and organized individual to drive revenue growth and business success at Marriott International. The Sales Manager will be responsible for managing sales opportunities, developing strong customer relationships, and providing exceptional customer service.

Responsibilities:

Building Successful Relationships
  • Build and strengthen relationships with existing and new customers to enable future bookings.
  • Develop relationships within the community to expand the customer base for sales opportunities.
  • Manage and develop relationships with key internal and external stakeholders.
  • Provide accurate, complete, and effective turnover to Event Management.
Managing Sales Activities
  • Participate in sales calls with members of the sales team to acquire new business and close on existing opportunities.
  • Execute and support operational aspects of business booked.
Using Market Trends and Customer Information
  • Identify new business opportunities to achieve personal and location revenue goals.
  • Understand the overall market, competitors' strengths and weaknesses, and economic trends.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location's primary target customer and service expectations.