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Customer Relationship Executive
2 weeks ago
Job Description:
The Customer Relationship Executive will be responsible for building and maintaining strong relationships with clients throughout the project lifecycle. This role involves acting as the primary point of contact, ensuring client satisfaction, and resolving any escalations that may arise.
Responsibilities:
- Develop and maintain strong relationships with key stakeholders.
- Monitor project progress to ensure alignment with timelines and client expectations.
- Resolve escalations and mitigate risks to ensure project success.
Qualifications:
- Bachelor's degree in Business, IT, or a related field.
- Minimum 5 years of experience in a client-facing role, preferably in cybersecurity or IT services.
- Strong communication, negotiation, and interpersonal skills.
