Customer Service Representative

4 weeks ago


Sharjah, Sharjah, United Arab Emirates AECOM Energy sharjah Full time
Key Responsibilities:

As a key member of our team at AECOM Energy Sharjah, you will be responsible for delivering exceptional customer service and support.

Key Accountabilities:
  • Customer Engagement: Respond to customer inquiries, complaints, and requests in a timely and professional manner.
  • Technical Support: Assist customers with product setup and resolve technical issues through troubleshooting and analysis.
  • Product Knowledge: Provide customers with information on product features and functionalities.
  • Issue Resolution: Follow up with customers to ensure reported technical difficulties have been resolved.
  • Quality Assurance: Analyze customer feedback and advise management on areas for improvement.
  • Account Management: Maintain client accounts and update billing information as needed.

We are looking for a highly motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional customer service and support, we encourage you to apply.



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