Fintech Operations Director
7 days ago
Rapyd is a fintech company that has unified payments, payouts, and financial technology on one worldwide platform. We are assembling a team of experts to liberate global commerce.
We value transparency, speed, and strong execution in everything we do. Rapyd offers a dynamic work environment where hard work pays off and careers take off.
As the Fintech Operations Director, you will be responsible for:
- Ensuring high-quality service delivery to customers and internal stakeholders.
- Developing and implementing compliance processes to ensure efficiency, accuracy, and regulatory adherence.
- Maintaining the overall quality of work within the onboarding group, ensuring consistency and compliance with internal standards and industry best practices.
- Addressing compliance-related escalations, resolving issues promptly, and effectively.
- Representing the unit in relevant forums, advocating for its needs, and contributing to broader organizational discussions.
- Managing operational efficiency, aligning operations with strategic business objectives.
Requirements:
- Bachelor's degree in Business, Law, Finance, or a related field.
- At least 8 years of experience in Compliance/Compliance Operations management.
- At least 5 years of experience in managing managers.
- Previous experience in a fintech startup or a high-growth company.
- Fluency in English with excellent verbal and written communication skills – MUST.
- Strong analytical skills and problem-solving attitude.
- Ability to multitask and strong organizational skills.
- Willingness to work flexible hours with different time zones.
- Self-motivated, fast learner, energetic, and driven individual with the ability to learn new skills.
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