Customer Service Professional

6 days ago


Dubai, Dubai, United Arab Emirates Azadea Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Professional.

Main Responsibilities:

  1. Foster strong relationships with customers through exceptional service, ensuring their needs are met promptly and professionally.
  2. Collaborate with colleagues to achieve sales targets and provide an enhanced shopping experience.
  3. Contribute to maintaining a visually appealing store environment by arranging and replenishing merchandise effectively.
  4. Identify and mitigate security risks, reporting incidents to management in a timely manner.
  5. Participate in regular inventory checks to guarantee accurate stock levels, adhering to company guidelines.
  6. Effectively display merchandise under the guidance of the Merchandiser/Shop Manager, adapting pricing strategies during promotional periods.
  7. Process alteration requests, assigning prices and notifying tailors as necessary.
  8. Strive to meet sales targets through effective upselling and cross-selling techniques.
  9. Provide timely feedback to Department Managers regarding unavailable and underperforming products.
  10. Educate customers on various products, emphasizing key features and benefits.
Essential Skills
  • Degree in Business Administration or related field (desired).
  • Proficiency in Microsoft Office applications.
  • Excellent communication skills in Russian.


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