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Technical Assistance Specialist

3 months ago

Dubai, Dubai, United Arab Emirates Michael page Full time
Role Overview

As a Technical Support Specialist, you will play a crucial role in ensuring the seamless operation of our navigation systems. Your expertise will be vital in addressing technical challenges and enhancing user experience.

Key Responsibilities
  • Providing expert assistance in diagnosing and resolving navigation system challenges.
  • Keeping detailed records and producing reports on technical inquiries and resolutions.
  • Facilitating training sessions for both team members and clients to enhance their understanding of our systems.
  • Recognizing opportunities for process improvements and implementing effective solutions.
  • Collaborating with cross-functional teams to guarantee project success.
Qualifications

The Ideal Candidate

  • Must be a UAE National with a Family Book (REQUIRED).
  • Possess a Bachelor's degree in Mechanical or Electrical Engineering.
Benefits

What We Offer

  • Outstanding growth opportunities for top performers, supported by targeted development plans and training across our global offices.