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IT Specialist

2 months ago

Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

**Job Summary:**

We are seeking a highly skilled and detail-oriented IT Specialist to join our team at Marriott International. As an IT Specialist, you will be responsible for providing first and second-level technical support, repairs, installations, and maintenance of technology systems.

Key Responsibilities:

  1. Contribute general knowledge and skills in technology to provide technical support and resolve issues in a timely manner.
  2. Work under supervision and follow established guidelines for routine tasks, ensuring adherence to quality standards and identifying ways to improve efficiency and productivity.
  3. Responsible for repairs, installations, and maintenance of technology systems, including Marriott proprietary technologies.
  4. Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve our systems and processes.
  5. Follow Marriott guidelines (ISMs and SOPs) and company policies and procedures, maintaining confidentiality of proprietary information and company assets.
  6. Communicate clearly and professionally with colleagues and guests, addressing service needs and assisting other employees.
  7. Serve as a role model and first point of contact for internal processes, developing positive relationships and supporting team goals.
  8. Perform other job duties as assigned by Supervisors, ensuring the smooth operation of our technology systems.