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Guest Experience Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates Delanohotels Full time
About this Role

We are seeking a results-driven Housekeeping Coordinator to join our team at Delano Dubai. As a key member of our housekeeping department, you will be responsible for overseeing daily housekeeping tasks, coordinating staff activities, and ensuring the highest standards of cleanliness and guest satisfaction.

Main Responsibilities
  • Oversee Daily Tasks: Assist in managing daily housekeeping tasks, ensuring all areas of the hotel meet our high standards.
  • Coordinate Staff: Schedule and assign tasks to housekeeping staff, promoting efficiency and effective communication among team members.
  • Cleaning Supplies: Monitor and manage inventory of cleaning supplies and equipment, placing orders as necessary to ensure seamless operations.
  • Guest Experience: Address guest inquiries and concerns regarding housekeeping services, providing a positive and memorable experience.
  • Staff Training: Assist in training new housekeeping staff on procedures, standards, and safety protocols.
  • Quality Inspections: Conduct regular inspections of guest rooms and public areas to ensure compliance with hotel standards.