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Customer Experience Specialist

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Wesco Full time
Customer Happiness Executive UAE National

As a Customer Happiness Executive, you will be responsible for ensuring customer satisfaction and addressing inquiries promptly and professionally.

Key Responsibilities:

  1. Customer Interaction: Respond promptly and professionally to customer inquiries, providing accurate information about products, services, and company policies. Assist customers in placing orders, tracking shipments, and resolving any issues that may arise during the purchasing process.
  2. Issue Resolution: Investigate and resolve customer complaints and issues in a timely and efficient manner. Collaborate with other departments to ensure prompt resolution of complex problems.

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About Wesco is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015, Wesco has emerged as the UAE's premier job portal, attracting thousands of job seekers every day in UAE.