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Spa Receptionist

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Precision Hire Solution Full time
Job Summary

We are seeking a highly skilled and customer-focused Spa Guest Services Representative to join our team at Precision Hire Solution. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions with our clients.

Key Responsibilities
  • Provide exceptional guest service, ensuring timely and accurate assistance to clients.
  • Manage customer feedback effectively, escalating issues or compliments to drive long-term improvements in products and services.
  • Ensure client experience is proficient, including bookings, payments, and consultation cards.
  • Adhere to cash handling procedures and maintain a high level of accuracy.
  • Interact and communicate effectively with clients, team members, guests, and management team.
  • Upsell with latest departmental incentives and promotions.
  • Report accidents, maintenance issues, or other incidents promptly.
  • Ensure compliance with all health and safety regulations.
Requirements
  • Committed to delivering a high level of customer service and maintaining a positive attitude.
  • Excellent grooming standards and a professional appearance.
Preferred Qualifications
  • Excellent attention to detail and high standards of cleanliness.
  • Ability to work in a consistently professional and helpful manner.
  • Previous spa experience or general spa knowledge.
About Precision Hire Solution

Precision Hire Solution is a leading global hospitality company, dedicated to providing exceptional guest experiences across its portfolio of hotels and resorts. Our vision is to fill the earth with the light and warmth of hospitality, and we are committed to creating remarkable experiences for our guests every day.