Receptionist Female

1 week ago

Abu Dhabi, United Arab Emirates Oriental Spa Full time

**Female Arabic Spa Receptionist, with good looking, highly etiquette Positive attitude and good communication skills—Preferred Nationalities-- Jordan, Palestine, Lebanon.**

**Commitment to delivering a high level of customer service**
**Excellent grooming standards**
**Flexibility to respond to a variety of different work situations**
**Ability to work on your own and as part of a team.**

**With 2 years UAE experience, knowledge of Spa software's**
- Greet clients entering the SPA, determine nature and purpose of visit and direct or escort them to specific destinations.
- Maintain and organize appointment calendar / using Software as well as Operate telephone s to answer, screen or forward calls.
- Communicate all changes, cancellations and walk-ins to team members, also Keep track of the timing for performing a service by technicians.
- Explain products, services and treatments to clients and assist them with determining their individual needs.
- Handle general requests for information and promotions; process delicate situations, such as customer requests, special needs and complaints and escalate to Supervisor.
- Ensure communication ethics and promote highest level of service that meets customer satisfaction.
- Uphold a clean, safe and well-organized working environment and ensure that the telecommunication system is functioning properly.
- Host clients towards their specific needs when making reservations and offer multiple treatment bookings and up-sells.
- Update existing customer information filing system and develop relationship with clients to meet their needs and satisfaction for repeated service.
- Attend mandatory training's scheduled by the Company.
- **Accept responsibility for cash drawer, process customer transactions and products purchased while ensuring its reconciliation at close of shift as well as balance the daily financial revenue report and other operational reports to submit to supervisor.**

**Job Types**: Full-time, Permanent

**Salary**: AED4,000.00 - AED5,000.00 per month

**Job Types**: Full-time, Permanent

Pay: AED4,000.00 - AED5,000.00 per month

**Experience**:

- receptionist: 1 year (preferred)

**Language**:

- Arabic (preferred)

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