Spa Receptionist
1 week ago
FEMALE Receptionist / Front Desk
Key Responsibilities:
- Guest Reception: Greet clients with a warm, professional attitude and provide assistance throughout their visit.
- Scheduling Appointments: Book and manage appointments, accommodating client preferences and ensuring optimal staff scheduling.
- Client Check-In/Out: Handle check-in and check-out procedures efficiently, including processing payments and updating client records.
- Answering Inquiries: Address client inquiries about services, products, and promotions, providing knowledgeable and friendly assistance.
- Retail Sales: Assist clients in selecting and purchasing spa products, with the goal of enhancing their overall experience.
- Inventory Management: Maintain the reception area’s supply of brochures, product samples, and retail inventory.
- Maintaining Cleanliness: Ensure the front desk and lobby areas are clean, organized, and reflect the spa’s high standards.
- Handling Customer Feedback: Listen to and address client feedback, working with the team to provide solutions and improve the client experience.
Qualifications:
- Previous experience in a spa, salon, or customer service role preferred
- Excellent verbal communication and organizational skills
- Positive and calm demeanor, even in busy situations
- Basic proficiency with booking software and Microsoft Office
Share your CV to whatsapp number
052 993 1487
Urgently needed and hire immediately
**Experience**:
- receptionist: 4 years (preferred)
**Language**:
- English (preferred)
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