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Customer Service Associate

3 months ago

Dubai, Dubai, United Arab Emirates IIQAFGROUP Full time

Key Responsibilities

  • Warmly welcome and assist clients as they arrive at the service facility.
  • Offer comprehensive information and guidance to clients about our diverse array of services and products.
  • Manage incoming calls and effectively resolve customer inquiries.
  • Organize and coordinate appointments for clients efficiently.
  • Facilitate transactions while ensuring meticulous record maintenance.
  • Assist service technicians with administrative tasks, including data entry and document organization.
  • Consistently uphold cleanliness and orderliness within the service facility.

Qualifications

  • Completion of high school education or equivalent.
  • Previous experience in a customer-facing role is advantageous.
  • Outstanding communication and interpersonal skills.
  • Strong attention to detail and accuracy.
  • Adept at multitasking and prioritizing responsibilities effectively.
  • Familiarity with computer applications and systems.
  • A collaborative team member with a positive demeanor.