Dining Experience Ambassador

4 weeks ago


Dubai, Dubai, United Arab Emirates EATHOS Full time

Job Summary

We are seeking a skilled Dining Experience Ambassador to join our team at EATHOS. As a key member of our service staff, you will play a vital role in delivering exceptional dining experiences to our valued guests.

Key Responsibilities

  • Greet guests warmly and escort them to their tables, ensuring a welcoming atmosphere.
  • Assist in arranging seating for larger groups and accommodating special requests.
  • Present the menu to guests, providing detailed explanations of dishes and recommendations based on their preferences.
  • Take food and beverage orders accurately, noting any dietary restrictions or special requests.
  • Serve food and beverages promptly and professionally, adhering to the restaurant's service standards.
  • Be attentive to guests' needs, regularly checking tables to ensure their comfort and satisfaction.
  • Maintain the cleanliness and organization of tables and dining areas throughout the service.
  • Present the check to guests and handle bill payments efficiently and accurately.
  • Respond to guest queries regarding the menu, ingredients, and preparation methods.
  • Communicate effectively with the kitchen and bar staff to ensure efficient order preparation and timely service.
  • Utilize suggestive selling techniques to enhance the overall dining experience for guests.

Requirements

  • Customer Service Skills: Excellent interpersonal skills with a friendly and approachable demeanor.
  • Communication Skills: Strong verbal communication skills to interact with guests and team members effectively.
  • Menu Knowledge: In-depth understanding of the restaurant's menu and offerings.
  • Multitasking: Ability to handle multiple tasks and prioritize responsibilities during busy service periods.
  • Problem Solving: Quick thinking and ability to address guest concerns or issues with professionalism.
  • Appearance: Presentable and professional appearance in adherence to the restaurant's dress code.
  • Flexibility: Willingness to work evenings, weekends, and holidays based on restaurant needs.
  • Food Safety Knowledge: Awareness of food safety and hygiene practices during service.

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