Ambitious Food and Beverage Professional

3 weeks ago


Dubai, Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

About The Role

We are seeking a highly skilled and ambitious Food and Beverage professional to join our team at The Lana, Dubai - Dorchester Collection. As a member of our dynamic F&B team, you will be responsible for delivering exceptional service to our guests, exceeding their expectations and ensuring their complete satisfaction.

Key Responsibilities

  • Ensure that our guests receive nothing but the best experience in our F&B outlet.
  • Assist with creating and maintaining the beverage menus that our hotel will offer, exceeding our guests' expectations every time.
  • Warmly greet guests, present the menu, recommend and upsell menu items through your passion and knowledge, ensuring the highest guest satisfaction.
  • Be in charge of all cigar-related activities throughout the hotel, including curating the cigar offering, ensuring sales targets are achieved, and the rest of the team is knowledgeable and trained on cigars.
  • Be aware of the latest trends and continuously innovate to ensure our offering remains at the very top of what is being offered around the world.
  • Ensure the outlet is in immaculate condition and all service standards are adhered to.
  • Liaise with other departments when required to ensure an immaculate presentation of your outlet and high standards of cleanliness, as well as maintenance, are upheld at all times.

Requirements

  • Have a talent for delighting guests by leading a team of passionate individuals and striving for excellence.
  • Have great communication skills with a strong customer service ethic.
  • Be passionate about our industry and be aware of all the latest F&B trends and developments around the world.
  • Be a detail-oriented and hands-on team player with strong interpersonal skills, able to mentor high-potential team members to achieve better results and celebrate success within the team.
  • Have a relevant professional certification or hotel school diploma and bring a wealth of past experience working for luxury hotels and restaurants in the Middle East.

We Offer

  • A competitive salary package.
  • World-class development opportunities.
  • Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
  • 50% off at bars and restaurants within all of our sister Dorchester Collection hotels.
  • Meals on duty.
  • Private medical insurance.
  • Life insurance.
  • Flight allowance every 24 months.
  • Shared company accommodation.
  • Company-provided transportation to and from work.
  • Uniform provided by the company with complimentary laundry.
  • Service charge.


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