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Hotel Hospitality Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Golden Sands Hotel Apartments Full time
About Us:

GSHAs Hotel Hospitality Specialist role is an exciting opportunity to join our team and contribute to delivering exceptional guest experiences. As a key member of our front office team, you will be responsible for managing front office operations, providing exceptional guest service, and maintaining a positive and welcoming atmosphere.

Key Responsibilities:
  • Front Office Operations: Ensure all necessary information is obtained upon check-in, following hotel credit procedures.
  • Guest Service: Adhere to hotel policy regarding uniform and personal presentation.
  • Cash Handling: Perform any additional duties as requested by Hotel Management.
  • Teamwork: Convey information and messages to appropriate personnel in a timely and efficient manner.
Requirements:
  • Excellent Customer Service Skills: Must have excellent customer service skills to provide exceptional guest experiences.
  • Technical Skills: Strong computer software proficiency is required to handle front office operations efficiently.