Human Resources Operations Specialist

3 weeks ago


Dubai, Dubai, United Arab Emirates The HIRD - UAE Full time
About the Role

This is a critical position within our organization, The HIRD - UAE, where you will serve as a key liaison between our team and various stakeholders. As an HR Coordinator, you will be responsible for managing a range of HR operations on site in Dubai, UAE.

Key Responsibilities
  • Employee Onboarding and Offboarding: Create and distribute employment-related correspondence, including onboarding documentation, contract amendments, and forms.
  • Transaction Management: Participate in and manage transactional activities related to the onboarding and offboarding process, as well as global mobility processes.
  • Document Management: Establish, organize, and maintain hardcopy and electronic employee files, ensuring they are current and complete.
  • Compliance and Process Improvement: Assess the HR process landscape for compliance with local labor law and suggest process improvements in collaboration with relevant stakeholders.
  • Stakeholder Support: Provide support to in-geo HR operational processes, ensuring a consistently high-quality stakeholder experience.
  • Process Documentation and Training: Define, collect, and analyze process metrics, use insights to scale existing processes, and create and maintain process documentation for all processes.
  • Data Management and Compliance: Operate a process of highly reliable data entry around employee information, customer-friendly resolution of user inquiries, questions, and issues, and maintain onsite employee data archive while ensuring full compliance with local legislation.
Requirements
  • At least 3 years of experience in HR Administration.
  • Experience in HR in UAE (+ Saudi Arabia would be ideal), and familiarity with the UAE Labor law framework and practices.
  • Confident use of Arabic and English language (at a C1 level at least).
  • Exceptional customer service focus, including attention to detail and producing quality results.
  • Strong communication, problem-solving ability, interpersonal, teamwork, and organizational skills with an emphasis on tact and diplomacy.
  • Ability to create dashboards, analyze data, distill findings, and present information in an easily digestible manner to support data-driven decisions.
  • Demonstrated ability to keep information confidential and commitment to produce high-quality work.


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