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Healthcare Receptionist

1 week ago


Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full time

We are seeking a highly skilled Healthcare Receptionist to join our team at NMC Royal Khalifa City. As a key member of our front-line staff, you will be responsible for delivering exceptional patient services, responding to inquiries, and managing various administrative tasks with efficiency and professionalism.

Main Responsibilities:
  • Welcome patients, provide assistance, and direct them to relevant departments.
  • Handle patient phone calls, coordinate with doctors and nurses as needed.
  • Efficiently manage patient appointments, ensuring seamless communication among patients, doctors, and staff.
  • Accurately register new patients, maintain updated records, and handle billing and insurance-related tasks.
  • Offer expert guidance on medical insurance coverage, processing payments or co-payments when required.
  • Process daily financial transactions, adhering to established protocols.
  • Develop and maintain comprehensive knowledge of our Hospital Information System, clinics, and doctor schedules.
  • Assist with patient-related duties, phone calls, and cash handling as outlined in the duty roster.
  • Regularly check and respond to emails in a timely manner.
Qualifications:
  • Diploma in a relevant field.