Front Desk Receptionist

3 months ago


Sharjah, United Arab Emirates AL AMAL MEDICAL CENTRE Full time

**Job Summary**:
**Key Responsibilities**:

- Greet patients and visitors warmly upon arrival, ensuring a friendly and professional environment.
- Manage patient check-ins, verify appointments, and handle patient registration.
- Answer incoming phone calls, respond to inquiries, and direct calls to appropriate departments.
- Schedule appointments accurately and manage the appointment calendar for doctors and specialists.
- Process payments, issue receipts, and handle billing inquiries.
- Maintain and update patient records in compliance with confidentiality policies.
- Coordinate with healthcare staff to ensure smooth patient flow and timely service.
- Address any patient complaints or concerns with a helpful and respectful approach.
- Assist with administrative tasks as needed to support the daily operations of the medical center.

**Qualifications**:

- High school diploma or equivalent; additional certifications in administration or customer service are a plus.
- Previous experience in a healthcare or medical receptionist role is preferred.
- Strong communication and interpersonal skills in English and Arabic.
- Proficiency in MS Office Suite and familiarity with healthcare management software.
- Ability to work in a fast-paced environment while maintaining a calm and organized demeanor.
- Excellent organizational skills and the ability to multitask effectively.

**Working Hours**:
Flexible working hours; availability for shifts, including weekends if required.

**Why Join Us?**
Al Amal Medical Centre has been a pillar of patient care in Sharjah since 2011, committed to providing high-quality healthcare with compassion and respect. Join our team to be part of a dedicated and supportive healthcare environment focused on the well-being of our community

Pay: AED4,000.00 - AED6,000.00 per month



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