Technical Account Manager

4 weeks ago


Dubai, Dubai, United Arab Emirates IFFCO Full time
Role Overview

The Technical Account Manager serves as a crucial liaison for all nutritional and technical inquiries pertaining to poultry and ruminant species.

Key Responsibilities
  • Client Representation: Uphold the IFFCO brand by demonstrating professionalism and expertise, ensuring clients are confident in our capabilities.
  • Collaborative Strategy Development: Partner with the Commercial, Operations, and Laboratory Services teams to pinpoint opportunities, set objectives, and execute strategies that align with business goals.
  • Technical Problem Solving: Offer valuable insights during the identification of customer needs and assist in troubleshooting technical challenges related to products.
  • Product Evaluation Leadership: Take charge of all technical elements in the customer product assessment process, which includes defining evaluation standards, crafting testing protocols, initiating trials with clients, managing testing conditions, and delivering comprehensive reports.
  • Support Across Divisions: Deliver technical solutions and guidance to sister companies, customers, and the Sales and Marketing teams.
  • Market Benchmarking: Regularly assess competing products for their performance and cost-effectiveness.
  • Comprehensive Technical Support: Provide technical and application assistance to the entire IFFCO Group.


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