Technical Operations Coordinator/Supervisor

1 week ago


Dubai, Dubai, United Arab Emirates Technical Concept GmbH Full time
Job Summary

We are seeking a highly skilled Technical Operations Coordinator/Supervisor to join our team at Technical Concept GmbH. This role will be responsible for coordinating and supervising technical operations related to instrumentation and automation, ensuring seamless delivery of sales orders and providing exceptional customer service.

Key Responsibilities
  • Sales Order Delivery Fulfillment
    • Supervise material arrangements to ensure timely delivery.
    • Coordinate with couriers and drivers to ensure efficient logistics.
    • Communicate with customers regarding delivery timelines, gate passes, documentation, and payment collection.
    • Ensure high standards of delivery timelines.
  • Technical Operations Coordination
    • Coordinate and monitor technical jobs/works related to production, installation, and calibration.
    • Troubleshoot, repair, test, and service instrumentation and automation equipment.
  • Stock Control and Customer Service
    • Handle stock control and inventory management.
    • Provide technical support to customers via phone or email.
    • Coordinate and support technical information required from manufacturers, suppliers, and internal technical teams.
  • Administrative Tasks
    • Prepare cost sheets, BOMs, and BOQs for technical works.
    • Basic IT knowledge of computer software setup and peripherals connection.
    • Proficient in MS Word, Excel, and Outlook.
Requirements
  • More than 3 years of hands-on experience in technical works, operations coordination, and supervision in instrumentation and automation.
  • Must be from a trading or contracting companies background.
  • Should be an Engineering degree holder.
  • Skilled and experienced in customer after-sales service and customer technical support.
  • Basic skilled in basic computer software setup.
  • Skilled and experienced in MS Word, Excel, and Outlook.
  • To read and understand technical & civil drawings.
  • Experience certificate/s related is required (for all experienced applicants)
  • Able to understand our products and services in a very short period.
  • Should have an overall awareness of mechatronics products.
  • University/ Diploma degree preferably as an Engineer in Mechatronics, Instrumentation, or Industrial Electronics.
  • Fluent in English with a clear accent.
  • Professional/Excellent in business communication, ethics, etiquette.
  • Minimum typing speed: 25WPM.
  • Highly disciplined and organized to meet all requested works by the stakeholders with excellent results and performance.
  • Must be: Fast learner, confident personality, 100% physically fit.


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