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Spa Therapist

2 months ago

Dubai, Dubai, United Arab Emirates Anantara Hotels, Resorts and Spas Full time
Job Summary

We are seeking a highly skilled Spa Therapist to join our team at Anantara Hotels, Resorts and Spas. As a Spa Therapist, you will be responsible for providing refined luxury service to our guests, ensuring their satisfaction and comfort throughout their stay.

Key Responsibilities
  • Guest Satisfaction: Proactively seek to provide exceptional service, anticipating and responding to guests' needs in a timely and courteous manner.
  • Departmental Knowledge: Maintain complete knowledge of all departmental policies and procedures, ensuring compliance and adherence to high standards.
  • Attention to Detail: Focus attention on guest needs, remaining calm and courteous, even in busy and challenging situations.
  • Guest Requests: Accommodate all guest requests promptly and courteously, ensuring a seamless and enjoyable experience.
  • Sustainability: Participate in the property's sustainability initiative through energy conservation and the use of recycling programs and materials.
  • Appearance and Hygiene: Maintain a high standard of appearance and personal hygiene, as laid down by the Spa Director.
  • Health Notes: Review Health notes for each guest in Spa to ensure they are being completed and up to date.
  • Team Support: Cover Spa Attendant duties as and when required, demonstrating flexibility and a team-oriented approach.