Fine Dining Service Professional

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Waiter to join our team at Mandarin Oriental Hotel Group. As a Banquet Waiter, you will be responsible for providing exceptional service to our guests in a fast-paced and dynamic environment.

Key Responsibilities
  • Station Setup and Maintenance: Ensure that all stations and tables are set up according to established standards, creating a welcoming and inviting atmosphere for our guests.
  • Guest Greeting and Communication: Greet guests in a professional and courteous manner, adhering to the high standards set by Mandarin Oriental Hotel Group.
  • Menu Presentation and Service: Assist the captain in presenting the menu, making recommendations, and taking orders in a timely and efficient manner.
  • Food and Beverage Service: Serve food and beverage items promptly and ensure that all guests receive exceptional service.
  • Buffet Maintenance: Ensure that the buffet area is kept clean and free of debris, maintaining a high level of cleanliness and organization.
  • Table and Station Clearing: Coordinate and assist with the clearing of tables and stations, ensuring that all areas are clean and ready for the next service.
  • Dirty Linen and Kitchen Support: Coordinate and supervise the return of dirty linen and assist the kitchen in clearing the buffet area.
  • Guest Feedback and Communication: Ensure that the Supervisor is informed of all guest comments and complaints, maintaining a high level of guest satisfaction.
  • Training and Development: Attend communication meetings, briefings, and training sessions as required by department managers, training managers, and food and beverage managers.
  • Uniform and Grooming Standards: Maintain a neat and clean uniform and adhere to good personal grooming and hygiene standards, as set by Mandarin Oriental Hotel Group.
  • Additional Duties: Perform any other duties assigned by the Supervisor or Manager, as required to ensure the smooth operation of the restaurant.

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