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Elite Service Waitstaff

3 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Al Nahiya Group Full time
Position Overview

As a Luxury Dining Attendant at Al Nahiya Group, you will be responsible for delivering an unparalleled dining experience to our esteemed guests. Your role is pivotal in ensuring that every aspect of their visit is exceptional and memorable.

Key Responsibilities
  • Guest Service: Deliver outstanding service to VIP clientele, ensuring a remarkable and unforgettable dining experience.
  • Order Management: Take and process orders accurately, serving food and beverages with promptness and courtesy.
  • Menu Expertise: Possess in-depth knowledge of the menu, including ingredients, preparation methods, and potential allergens, to make tailored recommendations.
  • Special Accommodations: Address special requests and dietary needs with meticulous attention to detail.
  • Table Preparation: Set and arrange tables according to the establishment's standards, ensuring a pristine and elegant presentation.
  • Effective Communication: Coordinate seamlessly with kitchen and bar staff to guarantee timely and precise order delivery.
  • Guest Engagement: Interact with guests in a courteous and friendly manner, addressing any inquiries or concerns they may have.
  • Issue Resolution: Manage guest complaints or issues swiftly and effectively to ensure satisfaction.
  • Promotional Skills: Suggest additional services and menu items to enhance the overall guest experience.
  • Hygiene Standards: Uphold high standards of cleanliness and hygiene in the dining area, adhering to health and safety regulations.
  • Team Collaboration: Work collaboratively with fellow staff members to ensure smooth service during peak times and events.
Qualifications
  • Experience: A minimum of 3-5 years in a high-end restaurant or luxury hotel environment.
  • Skills:
    • Exceptional customer service abilities.
    • Strong attention to detail and multitasking skills.
    • Excellent communication and interpersonal capabilities.
    • Ability to maintain composure and professionalism under pressure.
    • Knowledge of fine dining service techniques and etiquette.
  • Language Skills: Proficiency in English is essential; additional languages are advantageous.
  • Physical Requirements: Capability to stand for extended periods, carry heavy trays, and perform physically demanding tasks.
Preferred Qualifications
  • Experience serving high-profile or VIP clients.
  • Certification in hospitality or food and beverage service.
  • Knowledge of wines and spirits, including wine pairing.
Working Conditions
  • Flexibility to work irregular hours, including nights, weekends, and holidays.
  • Ability to thrive in a fast-paced and dynamic environment.
Compensation
  • Competitive salary commensurate with experience.
  • Additional benefits may include health insurance, tips, and performance bonuses.