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Dining Room Server
2 months ago
We are seeking a highly skilled and attentive Dining Room Server to join our team at Mandarin Oriental Hotel Group. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests and ensuring a memorable dining experience.
Key Responsibilities- Station Setup and Maintenance: Ensure that all dining stations are set up and maintained to the highest standards, including table settings, linens, and glassware.
- Guest Interaction: Greet guests warmly and professionally, making them feel welcome and valued throughout their dining experience.
- Menu Presentation and Recommendations: Assist the captain in presenting the menu, making recommendations, and taking orders in a timely and efficient manner.
- Food and Beverage Service: Serve food and beverage items promptly and with a smile, ensuring that guests' needs are met and exceeded.
- Clearing and Cleaning: Coordinate and assist in the clearing of tables, stations, and the return of dirty linen, ensuring that the dining area is clean and tidy at all times.
- Communication and Feedback: Ensure that the captain is kept informed of all guest comments and complaints, and attend communication meetings, briefings, and training sessions as required.
- Personal Grooming and Hygiene: Maintain a neat and clean uniform, and ensure good personal grooming and hygiene in accordance with the standards of Mandarin Oriental Hotel Group.
- Additional Duties: Perform any other duties as assigned by your Supervisor or Manager, ensuring that the highest standards of service are maintained at all times.